RealTime Aide
RealTime Aide by TCCSoftware provides an immediate, state-of-the-art messaging allowing your sales people to "chat" directly with customers while they are visiting your company's Web site.

Features include:

• Open Source Software application require no additional software, expensive programming, or hardware.
• Enables you to establish one-on-one conversations in real time with anyone who visits your company's site using a standard Web browser
• Allows unlimited number of "helpers" (agents) and each helper can have up to 4 chats running simultaneously
• Software runs directly on your server for snappy operation
• Helper window displays the domain name of any visitors to your website real time and notifies you both visually and by audio when a chat is requested
• Allows helper to send prewritten messages and links, as well as open up pop-up windows with the appropriate link to the customer during the chat.
• RealTime Aide is extremely cost-effective.   There no long-term commitment, monthly fees, banner ads or contract to sign.  And you can customize every aspect of your customer service - because you own it!
• Small, fast, and light